Published 26 July 2011
Business confidence levels among credit managers representing a broad cross-section of UK industry rose over the last three months to reach the highest level achieved in the life of the survey since it was launched in May 2008.
- On a scale of 1 (low) to 10 (high), respondents expressed an average confidence level of 6.7, up from 6.6 in April 2011.
- The number of respondents who expected their Days’ Sales Outstanding to increase fell over the three-month period from 33% to 30%.
- The number of respondents expecting their key customers to impose longer settlement periods fell from to 42% to 25%.
- The number of respondents expecting an increase in their export volume turnover rose from 28% to 32%.
- There was a two percentage point fall, from 22% to 20%, in the number of respondents who expected the payment discounts required by their key customers to increase.
- There was a fall from 43% to 38%, in the number of respondents who expected the overall cost of credit-managing their key accounts to increase.
- The number of respondents who expected to ask their credit insurers for an increase in limits fell from 47% to 41%. 39% expected their insurers to respond favourably to such a request, compared to 45% last time.